For 169 years, Seamen’s Bank has operated with the core values of holding the safety and wellness of our customers and communities in the highest regard. We are aware of the challenges you may be facing as a result of the information being presented around the coronavirus (COVID-19). We understand that there may be instances where you find yourself facing financial difficulties. We want you to know that Seamen’s Bank is here to help you, and we encourage our customers and community members who may be impacted, to please contact us and have a conversation on how we are able to assist you.
We would strongly suggest that you use our digital and telephone banking tools to access your accounts online in the comfort of your home or office. You can also access your accounts through the Seamen’s Bank App for your convenience. All our ATMs are available for transactions such as deposits and withdrawals as well as the ability to check balances. For those businesses that utilize our night drop services, these will continue to be available.
We want to assure you that your money and your accounts are safe. All deposit accounts are insured to the $250,000 FDIC threshold. Additionally, any balances above that amount are further fully insured with the Depositors Insurance Fund. We are here to support our community as they navigate these challenging times. Enhanced mortgage and business loan programs and other customer support initiatives are being developed and considered to help support the needs of our customers and community.
We also want to thank our first responders, all health care personnel, and those that are on the front lines working to keep us protected and providing us with the essential services we need.
Thank you again for your continued trust in Seamen’s Bank. Please know that we have, and will continue to, monitor this situation and take whatever steps we can to mitigate the impacts of COVID-19 on our employees, customers and community members while providing you the level of service you deserve and expect.