Statement Service Agreement and Disclosure
You are required to read and accept the terms and conditions below to change your statement delivery preferences. By checking the box below and submitting this information, you are agreeing to the terms of the agreement.
Seamen’s Bank reserves the right to modify these terms and conditions at any time, effective upon publication. By accepting the terms of this agreement, you hereby authorize Seamen’s Bank to provide notification of periodic account statements and other periodic or special notices/disclosures to you by electronic means. Furthermore, you agree your computer satisfies the hardware and software requirements within the disclosure.
By enrolling in eStatements you will no longer receive a periodic paper statement sent by U.S. Mail for your selected accounts. In most cases 18 Months of eStatements will be available for viewing online (less if your account has not been open or enrolled for that period). eStatements are currently available for loan and deposit account statements (checking, savings, money market, and certificate of deposit accounts). Not all types of accounts generate a monthly statement; some may be quarterly or annually only. If you have questions regarding your available eStatement dates, please contact us. Certificate of Deposit interest/disclosure and maturity notices and certain other account notices will continue to be mailed via U.S. Mail, even if you enroll in eStatements.
You have two options to activate your accounts: Activate all Accounts or Activate Account by Account. In order to view your statements online, you will need a valid e-mail address, a computer with access to the Internet, access to your Online Banking account, Adobe Acrobat Reader 9.0 or above (which is available to download free of charge) and a printer if you wish to print your statements.
You will receive a monthly e-mail notification from Seamen’s Bank for each account when your eStatement is available for viewing in Online Banking. You may modify your e-mail address or alternate e-mail address for each account at any time. If your e-mail is returned as undeliverable, an attempt will be made to contact you. If contact cannot be made, we will discontinue your eStatements and a paper copy of your statement will be sent by U.S. mail to the last address we have on record for you.
There is no fee to request a paper copy of a regulatory notice or a copy of the changes of fees or terms on your account. If you wish to have a paper copy of a statement or check, normal research fees will apply.
You must promptly review your eStatement and any accompanying items and notify us within the applicable time periods specified in your deposit agreement of any error, alteration or other irregularity. Any applicable time periods within which you must notify us of any errors on your account statement(s) shall begin on the e-mail date regardless of when you receive and/or open the eStatement.
You have the right to withdraw your consent to receive eStatements at any time. If you need to receive paper statements in the future, changing your delivery method back to “Paper” will immediately discontinue your online access to eStatements. For joint accounts, all parties must de-activate the account before paper statements will be turned back on. It may take up 30 days for any paper statement changes to become effective. If you close your account, your online access to eStatements will immediately cease and a final paper statement will be mailed to you instead.
If you are a Business eBanking customer, your Company Owner and/or Company Administrator must approve any eStatement enrollment and subsequent eStatement viewing.
You agree it is your sole responsibility to protect your computer from unauthorized access. The Bank will not be liable for any unauthorized access to your personal computer or your eStatements. If you believe that someone has obtained access to your eStatement without your permission, contact one of our Customer Service Representatives, in person at any branch location or call at (508) 487-0035 or toll free (855) 227-5347 between the hours of 8:00am to 4:00pm Monday through Friday.
I have read and agree to the terms of this agreement and I would like to receive eStatement delivery. I understand that for the accounts enrolled in eStatements and any other accounts that are combined for statement delivery, I will no longer receive a periodic paper statement sent by U.S. Mail.