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Telephone Banking

phone
Bank Where And When It Is Most Convenient For You
Convenient Access To Your Accounts
Whether you are relaxing at home or on a South Seas cruise, you can bank wherever there is a phone. Telephone Banking from Seamen’s Bank lets you:

  • Check account balances
  • Transfer funds from one account to another
  • Access information on your loans
  • 365 days a year
  • 24 hours a day

There is no charge and one easy call can get you started.

It’s Easy To Bank When You Want
All you need to get started is your

Account numbers
4 digit Personal ID (PIN) number.

For personal accounts, the PIN is the last four digits of the primary account holder’s social security number. For security purposes, you will be required to change the PIN by pressing 5 when you are in the introductory menu. For corporate accounts, you will need to call your local Seamen’s branch to set up a pin number prior to accessing telephone banking information.

Dial 1.877.639.6492

For checking or savings account information press 1

For checking account information, press 1 (gives balance)
For the last 10 check and debits, press 1
For the last 10 deposits and credits, press 2
To verify that a single check has been paid, press 3
To repeat balance information, press 4
For interest information, press 5 (gives YTD interest and, when available, prior year interest)

For savings account information, press 2 (gives balance)
For the last 10 withdrawals and debits, press 1
For the last 10 deposits and credits, press 2
For interest information, press 3 (gives YTD interest and, when available, prior year interest)
To repeat balance information, press 4

For certificate of deposit account information, press 2 (gives current balance)

To transfer funds between accounts, press 3 (prior set-up required)

For loan account information, press 4

For mortgage loan account information, press 1 (gives current balance)

For payment information, press 1(gives last payment amount/date and next payment amount/date)
For payoff information, press 2 (gives today’s payoff amount)
For interest information, press 3 (gives YTD interest, prior year interest)
For escrow information, press 4 (gives current balance and disbursement information)

For consumer loan account information, press 2 (gives current balance)

For payment information, press 1 (gives last payment amount/date and next payment amount/date)
For payoff information, press 2 (gives today’s payoff amount)
For interest information, press 3 (gives YTD interest, prior year interest)

For commercial loan account information, press 3 (gives current balance)

For payment information, press 1 (gives last payment amount/date and next payment amount/date)
For payoff information, press 2 (gives today’s payoff amount)
For interest information, press 3 (gives YTD interest, prior year interest)

For equity line of credit account information, press 4 (gives current balance and available line)

For payment information, press 1 (gives last payment) amount/date and next payment amount/date)
For payoff information, press 2 (gives today’s payoff amount)
For interest information, press 3 (gives YTD interest, prior year interest)
For information about advances on your account, press 4 (gives date/amount of last three advances)

To change your personal identification number, press 5

To change a deposit account personal identification number, press 1
To change a loan account personal identification number, press 2

To verify funds in an account, press 6

For office information, press 7

For more information on Telephone Banking services, please call or visit any Seamen’s Bank location. We look forward to hearing from you. Bank 24 hours a day, 365 days a year.

Seamen’s Bank Electronic Funds Transfer Disclosure
Privacy Notice – Your Rights and Responsibilities

By following the directions provided, you can use the telephone banking service and your personal identification number to access your checking, savings, money market and loan accounts. Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account.

Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.

Telephone Transfers ~ Types of transfers and frequency limitations.

Call via your touch tone phone. Our 24 hour toll~free number is 877.639.6492. Follow the pre~recorded instructions for easy access to bank hours and locations and to get your account, line of credit and tax information.

Per Federal regulations, you may make no more than six transfers per statement cycle. Transfers made via telephone banking prior to 7pm will be made available immediately. Transfers made after 7pm will be available the next calendar day. Transfers may be made in whole dollar amounts of no less than $10. (ten dollars.) When transferring funds from a money market or statement savings account you may only make six transfers from your account each statement cycle. For additional disclosure information, refer to the Electronic Funds Transfer Agreement and Disclosure section in our Deposit Account Disclosure.

No written receipt is given for most telephone banking transactions; however, the information is confirmed verbally by the system at the time the transaction takes place and is also noted on your monthly statement.

You may also access your account(s) by calling any of our branch locations :