855.227.5347

Open Positions

Branch Manager / Business Development Officer

Summary: 

Oversee the efficient operation of a full-service bank branch. Lead, develop and motivate staff in the delivery of superior customer service and the promotion of positive community relations. Develop and implement strategies for deepening existing customer relationships and acquiring new business.

Essential Duties and Responsibilities include the following:

Business Development

  • Conduct on-going business development activities focused on expanding existing customer relationships and engaging new prospects to acquire both personal and business-related banking relationships.
  • Engage in networking activities and community events involving key centers of influence.
  • Maintain awareness of competition in local marketplace to drive customer retention.
  • Maintain awareness of deposit and loan growth.
  • Be well versed in the Bank’s residential and commercial loan products; engage customers in dialogue regarding loan products and refer customers to loan officers.
  • Monitor new customers and closed accounts for follow up.
  • Create an environment conducive to developing long lasting relationships with customers, business owners, and internal partners.
  • Represent the bank by active involvement in a local community organization and during bank events.
  • Develop and empower branch team to grow existing and new customer relationships.

Branch Operations and Staff Management

  • Manage all aspects of branch operations, including staffing, workflow, internal controls, audits and quality standards.
  • Maintain expert understanding of Bank’s consumer and business products and services.
  • Provide regular coaching, development and feedback to branch staff to ensure high quality service delivery.
  • Instill high standards for professional conduct and promotion of positive community relations among staff.
  • Lead branch team meetings.
  • Maintain expert knowledge of Bank’s policy and procedures. Regularly communicate changes to branch staff and ensures staff understands and adheres to same.
  • Ensure overall security guidelines are adhered to by all employees to ensure employee and customer safety.
  • Ensure that all staff understand and comply with state and federal rules, regulations, and laws.
  • Supervise vault operations, other cash drawer operations, and various areas of the branch adhering to dual control procedures.
  • Open accounts in a platform environment.
  • Provide technical direction and judgment pertaining to daily work operation and problem resolution.
  • Ensure the branch is opened and closed in compliance with procedures.
  • Schedule branch personnel to ensure adequate staffing for maximum customer service and daily operational functions.
  • Ensure the timely and accurate completion of various monthly audits, certifications, proofs, reconciliations, and other duties as assigned in accordance with policy.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (B. A.) from four-year college or university; or five or more years related experience and/or training; or equivalent combination of education and experience
  • Excellent interpersonal and communication skills 
  • Excellent organizational and follow-up skills
  • Strong supervisory/leadership skills
  • Ability to communicate with others with poise and confidence 
  • Ability to explain procedures, to understand both verbal and written instructions 
  • Ability to interact with others in a positive manner and act as a role model for staff in terms of professional conduct
  • Extensive knowledge of retail banking regulations and retail branch operations
  • Ability to read, analyze, and interpret business periodicals, audit reports, and regulatory procedure manuals and statements.  Ability to write reports, business correspondence, and policy manuals
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a branch manager
  • Exhibit a competent and confident manner aimed at offering assurance to customers and potential customers of Seamen’s commitment to our business community
  • Possess a full range of knowledge of all banking products i.e., deposit products, loan products, internet services, merchant card services etc., with a special emphasis on business related products and services

Supervisory Responsibilities: 

Manages branch staff. Is responsible for the overall direction, coordination, and evaluation of this unit.  Also directly supervises 1-3 non-supervisory employees.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.  Specific vision abilities required by this job may include close vision.

The employee must occasionally lift and/or move up to 25 pounds.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

Assistant Branch Manager

Summary: In conjunction with the manager, oversees the branch to ensure quality customer service and effective teller operations in conformance with Bank policies and procedures by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following:

  • Performs all head teller functions and knowing the CSR’s essential duties and responsibilities and assisting/covering the CSR’s when needed. 
  • Directs, coordinates, and monitors teller activities to implement bank’s policies, procedures, and practices concerning security and compliance.
  • Familiarity with all bank products and services.
  • A functional knowledge of Seamen’s on-line and mobile banking is required.
  • Assumes Check Signing Authority.
  • Assists in assessing the risk of all financial transactions executed by branch personnel.
  • Oversees the flow of cash and financial instruments in accordance with Bank policy.
  • Assists in directing activities involving implementation of establishment services and functions including teller transactions, personnel management, training, building and facility management.
  • May contact customers and business, community, and civic organizations to promote goodwill, generate new business, and maintain existing relationships.
  • May assist in compiling and reporting financial data as required by the Bank and government regulations.
  • Head Tellers with a MLO registered number are able to speak and complete applications for customers who are applying for a residential loan.
  • Assists the branch manager in the everyday operation of the branch; including organizing and participating in monthly meetings.
  • In the absence of the branch manager, acts as liaison between employees, Branch Administrator and Senior Management.
  • Represents the Bank in a professional and responsible manner at all times.
  • Other duties as assigned.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret business periodicals, audit reports, and regulatory procedure manuals and statements.  Ability to write reports, business correspondence, and policy manuals.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a branch manager.  
  • Exhibit a competent and confident manner aimed at offering assurance to customers and potential customers of Seamen’s commitment to the community.
  • Possess a full range of knowledge of all banking products, i.e. deposit products, loan products, internet services, merchant card services, etc.

Supervisory Responsibilities: Manages the employees on the teller line and Customer Service Representatives.  Assist with the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.  Specific vision abilities required by this job may include close vision.

Must occasionally lift and/or move up to 25 pounds.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

Mortgage Originator

Summary: The role of the Mortgage Originator is to utilize networking skills, customer service skills, and knowledge of loan products to build relationships with borrowers and assist them in acquiring home financing to best meet their needs. Work closely with the Bank’s processing and underwriting team to ensure the accuracy and completeness of loan documentation. The position is also responsible for representing and promoting the Bank in the community.

Essential Duties and Responsibilities include but are not limited to the following:

  • Proactively develop and foster ongoing professional networking relationships with real estate agents, title companies, builders, etc.
  • Generate new business by developing customer relationships and cultivating lead sources.
  • Prospect for new business by following up on leads generated from referrals, networking, marketing, cold-calling and lead databases.
  • Maintain up to date knowledge of overall industry trends as well as local market trends and best practices.
  • Ensure all required early disclosures are prepared and provided to customers in accordance with Federal Regulations (RESPA, Truth in Lending, etc.).
  • Gather HMDA data information that is required at application, including the demographic information that is to be supplied by the applicant.
  • Enter all required information for new loan applications into the Loan Origination System and into spreadsheets that are utilized for internal controls:
    • Residential Pipeline
    • Loan Offering Sheet
    • HMDA Data Collection Worksheet
    • Other spreadsheets as needed, such as Declined/Withdrawn, Counteroffers, etc.
  • May be required to make contact with customer(s), appraisers, attorneys, etc. as necessary to assist in the facilitation of the loan approval process.
  • For loans that are sold on the secondary market, prepare documentation in accordance with investor guidelines and assure that all deadlines are met as required.
  • Process requests for payoff inquiries to 3rd parties in accordance with Bank procedures.
  • Assist with mailing and filing of Rate Change Notices, etc.
  • Any other duties or functions needed to support and promote the Bank’s products and services and ensure consistent delivery of superior customer service.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A Bachelor’s degree with 2-4 years of bank-related experience or training; or the equivalent combination of education and experience.
  • At least three years of successful experience in mortgage lending.
  • Demonstrated record of success in cultivating business and customer relationships.
  • A passion for providing superior customer service.
  • Strong knowledge of residential lending products and ability to educate borrowers on loan options.
  • Strong knowledge of mortgage lending regulatory compliance requirements.
  • Superior interpersonal communication skills.
  • Strong attention to detail and ability to ensure all loan application documentation is complete prior to submitting to underwriting.
  • NMLS Certification.
  • Basic ability to read, analyze, and interpret financial reports/statements. 
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a mortgage originator. 

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

 

Retail Float Teller

Planning ahead for the busy summer season and beyond, we are posting for a full-time Float Teller position which we anticipate will be based in Wellfleet (home base location subject to change based on our ever-evolving staffing needs). 

We are continuously looking for good candidates, and employee referrals are one of our greatest recruiting sources. We would appreciate any candidate referrals you may have for this position or for other future opportunities. For retail branch staffing, our greatest need is for candidates who are available to work full-time, Monday-Friday, and at least 2 Saturdays (half days) per month, and who can be flexible regarding work location. In light of the tight labor market, if we are unable to find candidates who meet these criteria, we may consider alternatives such as part-time or temporary seasonal help to help fill in any gaps in staffing. So, basically, if you know anyone at all who may be looking for a job of any kind, and you think he or she may make a good Teller, please let me know, or tell the person to apply! All they have to do is send a message of interest to my attention at hr@seamensbank.com

Employee Referral Bonus – $1,000

  • For full-time regular positions: $500 after new hire successfully completes 60 days of employment and $500 upon successful completion of 1 year of employment.

New Hire Sign-On Bonus for Retail Branch Positions – $500

  • For full-time regular positions: $250 after new hire successfully completes 60 days of employment and $250 upon successful completion of 1 year of employment.

 

 


AAP/EEO STATEMENT: Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status.

Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

Copyright © 2022
Seamen's Bank
NMLS ID# 419878
Routing# 211373461