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Open Positions

Branch Manager / Business Development Officer

Summary: 

Oversee the efficient operation of a full-service bank branch. Lead, develop and motivate staff in the delivery of superior customer service and the promotion of positive community relations. Develop and implement strategies for deepening existing customer relationships and acquiring new business.

Essential Duties and Responsibilities include the following:

Business Development

  • Conduct on-going business development activities focused on expanding existing customer relationships and engaging new prospects to acquire both personal and business-related banking relationships.
  • Engage in networking activities and community events involving key centers of influence.
  • Maintain awareness of competition in local marketplace to drive customer retention.
  • Maintain awareness of deposit and loan growth.
  • Be well versed in the Bank’s residential and commercial loan products; engage customers in dialogue regarding loan products and refer customers to loan officers.
  • Monitor new customers and closed accounts for follow up.
  • Create an environment conducive to developing long lasting relationships with customers, business owners, and internal partners.
  • Represent the bank by active involvement in a local community organization and during bank events.
  • Develop and empower branch team to grow existing and new customer relationships.

Branch Operations and Staff Management

  • Manage all aspects of branch operations, including staffing, workflow, internal controls, audits and quality standards.
  • Maintain expert understanding of Bank’s consumer and business products and services.
  • Provide regular coaching, development and feedback to branch staff to ensure high quality service delivery.
  • Instill high standards for professional conduct and promotion of positive community relations among staff.
  • Lead branch team meetings.
  • Maintain expert knowledge of Bank’s policy and procedures. Regularly communicate changes to branch staff and ensures staff understands and adheres to same.
  • Ensure overall security guidelines are adhered to by all employees to ensure employee and customer safety.
  • Ensure that all staff understand and comply with state and federal rules, regulations, and laws.
  • Supervise vault operations, other cash drawer operations, and various areas of the branch adhering to dual control procedures.
  • Open accounts in a platform environment.
  • Provide technical direction and judgment pertaining to daily work operation and problem resolution.
  • Ensure the branch is opened and closed in compliance with procedures.
  • Schedule branch personnel to ensure adequate staffing for maximum customer service and daily operational functions.
  • Ensure the timely and accurate completion of various monthly audits, certifications, proofs, reconciliations, and other duties as assigned in accordance with policy.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (B. A.) from four-year college or university; or five or more years related experience and/or training; or equivalent combination of education and experience
  • Excellent interpersonal and communication skills 
  • Excellent organizational and follow-up skills
  • Strong supervisory/leadership skills
  • Ability to communicate with others with poise and confidence 
  • Ability to explain procedures, to understand both verbal and written instructions 
  • Ability to interact with others in a positive manner and act as a role model for staff in terms of professional conduct
  • Extensive knowledge of retail banking regulations and retail branch operations
  • Ability to read, analyze, and interpret business periodicals, audit reports, and regulatory procedure manuals and statements.  Ability to write reports, business correspondence, and policy manuals
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a branch manager
  • Exhibit a competent and confident manner aimed at offering assurance to customers and potential customers of Seamen’s commitment to our business community
  • Possess a full range of knowledge of all banking products i.e., deposit products, loan products, internet services, merchant card services etc., with a special emphasis on business related products and services

Supervisory Responsibilities: 

Manages branch staff. Is responsible for the overall direction, coordination, and evaluation of this unit.  Also directly supervises 1-3 non-supervisory employees.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.  Specific vision abilities required by this job may include close vision.

The employee must occasionally lift and/or move up to 25 pounds.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

Assistant Branch Manager

Summary: In conjunction with the manager, oversees the branch to ensure quality customer service and effective teller operations in conformance with Bank policies and procedures by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following:

  • Performs all head teller functions and knowing the CSR’s essential duties and responsibilities and assisting/covering the CSR’s when needed. 
  • Directs, coordinates, and monitors teller activities to implement bank’s policies, procedures, and practices concerning security and compliance.
  • Familiarity with all bank products and services.
  • A functional knowledge of Seamen’s on-line and mobile banking is required.
  • Assumes Check Signing Authority.
  • Assists in assessing the risk of all financial transactions executed by branch personnel.
  • Oversees the flow of cash and financial instruments in accordance with Bank policy.
  • Assists in directing activities involving implementation of establishment services and functions including teller transactions, personnel management, training, building and facility management.
  • May contact customers and business, community, and civic organizations to promote goodwill, generate new business, and maintain existing relationships.
  • May assist in compiling and reporting financial data as required by the Bank and government regulations.
  • Head Tellers with a MLO registered number are able to speak and complete applications for customers who are applying for a residential loan.
  • Assists the branch manager in the everyday operation of the branch; including organizing and participating in monthly meetings.
  • In the absence of the branch manager, acts as liaison between employees, Branch Administrator and Senior Management.
  • Represents the Bank in a professional and responsible manner at all times.
  • Other duties as assigned.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret business periodicals, audit reports, and regulatory procedure manuals and statements.  Ability to write reports, business correspondence, and policy manuals.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a branch manager.  
  • Exhibit a competent and confident manner aimed at offering assurance to customers and potential customers of Seamen’s commitment to the community.
  • Possess a full range of knowledge of all banking products, i.e. deposit products, loan products, internet services, merchant card services, etc.

Supervisory Responsibilities: Manages the employees on the teller line and Customer Service Representatives.  Assist with the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.  Specific vision abilities required by this job may include close vision.

Must occasionally lift and/or move up to 25 pounds.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

Operations Specialist

Because Seamen’s remains a relatively small Community Bank, it is expected that all employees will contribute above and beyond the duties that are listed in any “job description” or “posting”.  In addition to the duties listed below, all employees are expected to perform any function necessary within the scope of expertise and authority to provide the highest level of customer service and to increase the productivity of the Bank. It is expected that all employees will continually strive to improve, by educational resources made available, especially in regard to security and compliance procedures.

Summary:  Processes and reconciles financial transactions for the Bank and customers.  Compiles data and resolves errors involving electronic transfers of funds.  Ensures regulatory compliance regarding Reg E disputes.  Assists customers and staff with online banking.  Is cross-trained in several areas of Operations.

Essential Duties and Responsibilities may include but are not limited to the following:

  • Organizes and maintains file system; files correspondence and other records.
  • Reconciles and balances accounts and general ledger.
  • Assists in reconciling cash letter and branch capture, investigates and resolves errors.
  • Customer research.
  • Returns, posts and processes non-posted items and overdrafts.
  • Processes outgoing ACH transactions.
  • Processes return items and check adjustments.
  • Processes incoming and outgoing wire transfers.
  • Ensures error resolution (i.e. Visa/NYCE, ATM, ACH and posting errors).
  • Establish and maintain ATM and Debit Card accounts and returned cards.
  • Assists customers and bank personnel with Consumer and Business internet banking and Bill Pay, establishes and maintains user accounts and transaction limits.
  • Verify customer address change forms and dormancy/escheatment notices, maintaining proper documentation.
  • Processes stop payment and transfer relationship requests.
  • Ensures compliance with all Bank policies and procedures, as well as applicable state and federal banking regulations including but not limited to: BSA and OFAC requirements, Regulation E, Regulation GG, and ACH Rules.
  • Verifies and processes mail deposits; handles general mail correspondence.
  • Scans and maintains signature card and safe deposit box files.
  • Responds to telephone calls and directs customers to appropriate departments.  Attempts to resolve customer issues as warranted.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requisite mathematical skills, communication skills (verbal and written), computer skills (including Microsoft Excel), reasoning ability, and problem-solving capabilities expected of a bookkeeping clerk.
  • Willing to train right candidate

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

Mortgage Quality Control Specialist

Summary:  The Quality Control Specialist is responsible for ensuring that all loan production conforms to bank and secondary market standards for file accuracy, enforceability, security and regulatory compliance. 

Essential Duties and Responsibilities include the following:

  • Review loan applications and all supporting documentation (i.e., financial statements and employment history) to assess borrowers credit worthiness and ensure product guidelines and regulations are met
  • Review and provide corrective action of findings to management regarding problem loan applications
  • Review closing documents to ensure they meet regulatory guidelines and follow up with loan office and/or bank attorney for any corrective action
  • Review LE and CD to ensure REG Z TILA compliance
  • Review flood files
  • Participate in writing procedures
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion
  • Work with others involved in the Lending function to detect, track and correct loan defects and to ensure accuracy of the information. 
  • Resolve issues of legality, enforceability, or non-compliance with legal and regulatory requirements
  • Ensure regulatory compliance as it relates to all areas of the lending function and, REG B RESPA,TRID and HMDA. 
  • Coordinate and support internal and external audits and QC reviews and assists in formulating responses and implementing corrections.
  • Keeping abreast with ongoing secondary market changes as it relates to QC
  • Assist with risk assessments, may conduct user access reviews and help maintain associated records for assigned technologies.
  • Assist with the administration of the loan origination system as may be needed. 
  • Assist in preparing and distributing a variety of recurring quality control reports.
  • Assist in Commercial and Consumer file review
  • Other duties as assigned.
  • Represent the bank through participation in community and industry organizations and promotes the interests of the bank throughout the community.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or its equivalency in lending specific training and/or experience.
  • A minimum of five years of mortgage lending and knowledge of compliance.
  • A demonstrated expertise in secondary market guidelines, industry standards and regulatory requirements. A strong working understanding of loan origination and lending related systems.
  • Effective analytical, organizational and problem-solving skills. Excellent communication and customer service skills. The ability to work effectively with other areas of the organization and employees at all levels.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities.  
  • Strong computer skills, experienced with Lending software, Word, Excel and Outlook
  • Confident, self-starter who can work independently and needs minimal supervision.
  • Proficiency to multi-task, follow-up and follow-thru.
  • Strong time management and organizations skills.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

IT Support Specialist

Summary: Provides support for hardware, software, and information systems to Seamen’s Bank employees. This includes answering support phone calls, solving problems, and installing and maintaining software and/or software packages in use at the bank.

Essential Duties And Responsibilities:

  • Provide first-line support, resolve basic problems, and assist employees with hardware and software issues via phone, email, remote or in person
  • Ensure courteous, timely, and effective resolution of user issues and monitor/follow-up with users to ensure problems have been adequately resolved
  • Enter, maintain, and respond to support/task tickets in Bank’s helpdesk system
  • Set up and manage various user accounts, including new hires, terminations, and new group email accounts
  • Assist remote users with technical issues
  • Assist with onboarding of new users
  • Provide maintenance support for workstations, printers, scanners, switches, and various peripherals
  • Assist with IT/IS/DR/BCP testing and training
  • Document internal procedures, create technical documentation
  • Maintain an inventory of all bank hardware and software
  • Assist in diagnosis and resolution of network and telecommunication issues
  • Assist with implementation and maintenance of network and telecommunication systems
  • Assist with maintaining high levels of industry and regulatory compliance
  • Participate in disaster recovery and incident response teams and exercises
  • Assist in gathering documentation for internal auditors, external auditors and examiners
  • Attend relevant training classes
  • Participate in special projects
  • Provide back-up support for the VP of IT as needed
  • Other duties as assigned

Qualifications and/or Educational Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associates Degree and 3 or more years of IT support experience, preferably in a banking environment, or an equivalent combination of education and experience.
  • Valid driver’s license and ability to regularly travel to any Seamen’s Bank location as needed
  • Knowledge on the use and configuration of Microsoft products
  • Some knowledge of TCP/IP networking and related services (i.e DNS, DHCP, etc.)
  • Active Directory user and group concepts, management, and administration
  • Excellent verbal and written communication skills
  • Ability to work with other departments as needed to resolve issues
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
  • Ability to identify and escalate situations requiring urgent attention
  • Ability to move and install technological equipment weighing upwards of 50lbs
  • Experience supporting a variety of Wi-Fi enabled devices
  • Ability to effectively communicate with users with all levels of computer experience
  • Ability to work independently; be a team player; and reliable to start and finish a project or task in a complete and timely manner
  • Ability to maintain a positive and professional image of the Bank
  • Ability to attend work on time, and have flexibility to work extra hours when circumstances require

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. Performs duties of a medium physical nature requiring ability to lift, push or pull up to 50 lbs.

To apply, please send cover letter and resume to the attention of: hr@seamensbank.com

 


AAP/EEO STATEMENT: Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status.

Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

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Seamen's Bank
NMLS ID# 419878
Routing# 211373461