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Open Positions

Teller –  Eastham Branch 

Summary: Receives and pays out money and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following:

  • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements; may place holds on accounts for uncollected funds.
  • Cashes checks and pays out money within the guidelines of the “Check Cashing Policy”.
  • Familiarity of all bank products and services.
  • An understanding of Seamen’s on-line banking is required.
  • Enters customers’ transactions into computer to record transactions.
  • Orders daily supply of cash and counts incoming cash.
  • Timely balances all work performed to the compare totals in the Teller system.
  • Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, and treasurer’s checks.
  • Performs basic customer service functions; may include compiling preliminary data for wire transfers and stop payments, verifying documentation, and/or ordering checks.
  • Removes deposits from, and counts and balances cash in, automated teller machines and night depository.
  • Accepts loan payments and safe box payments.
  • Performs cash advances.
  • Performs basic foreign currency exchange.
  • Admits customer to safe deposit vault; understanding & following specified procedures.
  • Ensures compliance with federal and state regulations and/or Seamen’s banking policies, including but not limited to: Funds Availability, Bank Secrecy, and Security.
  • May be requested to work on Saturday and may be assigned to another Branch that is open on Saturday.
  • Represents the Bank in a professional and responsible manner at all times.
  • Other duties as assigned.

Qualifications and/or Educational Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a teller.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to stand or be on their feet for long periods of time; be able sort currency; place and retrieve information in and from teller drawers. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision.

AAP/EEO STATEMENT: Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status.

Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

Loan Servicing Representative – Truro

Summary:  The role of the Loan Servicing Representative is to work with the Senior Loan Servicing Representative and AVP Quality Control/Servicing Manager in the day-to-day servicing as it pertains to all types of loans being serviced by the Department, including new loan input, report balancing, file maintenance, escrow processing, etc.  Note: Personnel new to the position will receive training and assistance in learning all aspects of the position. Although the responsibilities listed below may appear overwhelming to someone unfamiliar with the position; they are small pieces learned over time and someone who is looking to learn a new position, is a quick learner and able to “think outside the box” would be a good candidate at the Entry Level position.

Essential Duties and Responsibilities include the following:
Reviews daily, weekly and monthly FIS reports related to rate changes, error reports, edit reports, unapplied funds, escrow processing, etc. for accuracy and makes corrections when warranted.

  • Reviews file maintenance of customer accounts when discrepancies are discovered including bill maintenance, auto pay tracking and maintenance, etc.
  • Assist in coordinating tax escrow processing for all loans in which tax escrow is collected in accordance with bank policy & procedures.
  • Assist all other escrow processing (i.e.. PMI, Life, Hazard, Flood Insurance, etc.)
  • Processes name and address changes, and other day-to-day file maintenance
  • Issues and/or processes payoffs, loan payments, construction advances, HELOC and LOC advances as well as LOC check reorders.
  • Prepares and issues Mortgage Discharge documentation, cancellation of notes, and vehicle titles to Borrowers when the loan is paid off
  • Assist in monitoring ECOA Credit reporting
  • Assist in Payment and Rate change Modifications
  • Assist Fannie Mae Loan Delivery
  • Inputs and uploads Construction, Residential, Consumer and Commercial Loan files into FIS system and reviews checklists to ensure all documentation is accounted for.
  • Assist in creating and loan servicing and branch procedures manual
  • Assist in maintaining construction disbursements
  • Assist in updating Hazard and Flood Insurance Policies and expiration

Additional responsibilities may include:

  • Review, mailing, scanning and filing of Rate Change Notices, etc.
  • Other miscellaneous day to day duties as instructed by a manager or supervisor.

Qualifications and/or Educational Experience (Senior Position):  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • An Associate Degree or higher, with 2-4 years of bank-related experience or training; or the equivalent combination of education and experience (a minimum of 5-years’ experience in the mortgage industry along with a high school diploma or equivalent).
  • Ability to read, analyzes, and interprets financial reports/statements. 
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a mortgage originator/processor/underwriter. 

Qualifications and/or Educational Experience (Entry Level):  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or equivalent, preferably with 2-4 years of bank-related experience or training.
  • Basic ability to read, analyze, and interpret financial reports/statements. 
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities. 

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.

AAP/EEO STATEMENT

Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or Seamen’s Bank other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution. It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Please inform us of any necessary accommodations required during the application process and/or at any time during employment. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

To apply, please send your resume by email to: hr@seamensbank.com or by mail to:

Human Resources
Seamen’s Bank
P.O. Box 659
Provincetown, MA 02657

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All Rights Reserved.
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