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Open Positions

Executive Assistant to the President and CEO - Provincetown

Summary: The Executive Assistant to the President/CEO is responsible for providing high-level administrative support to the President/CEO, as well as for the coordination of community relations activities, special projects and internal and external events.

Essential Duties and Responsibilities: Include but are not limited to the following:

  • Serve as the first point of contact for incoming calls, emails, inquiries and requests, providing exceptional customer service in person, on the telephone and in email communication.
  • Use independent judgement to respond effectively to a wide range of inquiries and requests from internal and external contacts, often on complex and confidential matters.
  • Act as a liaison for the President/CEO with other departments, including high-level staff such as CFO, Senior Vice Presidents, Vice Presidents and other managers.
  • Assist in coordinating the President/CEO’s calendar, including arranging the details of meetings, prioritizing incoming calendar requests, and scheduling recurring meetings and events.
  • Independently compose routine correspondence, review and assembles reports, manage spreadsheets, and prepare confidential and sensitive documents. Proofread documents for spelling, grammar and layout, and ensure accuracy and clarity of final copy.
  • Develop and maintain electronic and paper filing system for the President/CEO. Retrieve information from files when needed. Maintain and update library of trade journals and magazines.
  • Assure administrative functions of the office are conducted accurately and timely, including distributing mail, requests for services, ordering and inventory of supplies and office equipment.
  • Organize and schedule meetings, including contacting participants, ordering catering, preparing and distributing agendas and materials and any other tasks as needed.
  • Attend and take notes at meetings and conduct follow-up actions as needed on behalf of the President/CEO.
  • Work independently and within a team on special nonrecurring and ongoing projects.
  • Act as project manager for special projects, at the request of the President/CEO
  • Schedule and coordinate all internal Bank functions for employees and Board members.
  • Assist in administrative functions for the Seamen’s Bank Long Point Charitable Foundation.
  • Coordinate the ordering, storage and distribution of promotional items.
  • Perform other duties as assigned.

Qualifications and/or Educational Experience: 

  • A Bachelor’s degree in Business with 2-4 years of bank-related experience or training; or the equivalent combination of education and experience.
  • Previous experience providing executive level administrative support in a professional office environment.
  • Project management skills and experience.
  • Experience planning and organizing business functions and/or community events.
  • Trustworthy, with the ability to handle confidential and sensitive information with the utmost discretion.
  • A team player who thrives in fast-paced and collaborative work environment; friendly, adaptable and customer service oriented.
  • Excellent time management, judgement, and problem-solving skills.
  • Ability to display a model level of diplomacy and tact in all interpersonal communications.
  • A high level of computer proficiency with MS Office including Outlook, Word, Excel and PowerPoint is required. Aptitude to learn and utilize other programs required.
  • Strong organizational skills and high attention to detail with ability to produce work accurately and efficiently while meeting deadlines.
  • Excellent writing skills with ability to draft or write reports, business correspondence, and policy manuals.
  • Ability to perform work outside of standard business hours as needed and availability to coordinate and participate in Bank or community events.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, financial statements and governmental regulations.
  • Ability to effectively present information and respond to questions from managers, customers, and the general public.
  • A good sense of humor!
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Note: Due to the nature of this position, it is privy to highly confidential matters pertaining to the Board of Trustees, Management, and the Bank’s future planning. As such, it is paramount that the selected candidate demonstrate the ability to reliably manage and safeguard such information.

Supervisory Responsibilities: None

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.

Mortgage Originator

Summary: The role of the Mortgage Originator is to utilize networking skills, customer service skills and knowledge of loan products to build relationships with borrowers and assist them in acquiring home financing to best meet their needs. The Mortgage Originator is also responsible for processing loan applications and working closely with the Bank’s processing and underwriting team to ensure the accuracy and completeness of loan documentation. The position is also responsible for representing and promoting the Bank in the community.

Essential Duties and Responsibilities include but are not limited to the following:

  • Proactively develop and foster ongoing professional networking relationships with real estate agents, title companies, builders, etc.
  • Generate new business by developing customer relationships and cultivating lead sources.
  • Prospect for new business by following up on leads generated from referrals, networking, marketing, cold-calling and lead databases.
  • Maintain up to date knowledge of overall industry trends as well as local market trends and best practices.
  • Process residential loan applications, including gathering all necessary verifications and documentation needed for making a lending decision, such as income and asset verifications, appraisals and credit reports.
  • Ensure all required early disclosures are prepared and provided to customers in accordance with Federal Regulations (RESPA, Truth in Lending, etc.).
  • Gather HMDA data information that is required at application, including the demographic information that is to be supplied by the applicant.
  • Enter all required information for new loan applications into the Loan Origination System and into spreadsheets that are utilized for internal controls
  • May be required to make contact with customer(s), attorneys, etc. as necessary to assist in the facilitation of the loan approval process.
  • For loans that are sold on the secondary market, work with mortgage lending that all deadlines are met as required.
  • Process requests for payoff inquiries to 3rd parties in accordance with Bank procedures.
  • Assist with mailing and filing of Rate Change Notices, etc.
  • Any other duties or functions needed to support and promote the Bank’s products and services and ensure consistent delivery of superior customer service. 

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A Bachelor’s degree with 2-4 years of bank-related experience or training; or the equivalent combination of education and experience.
  • At least three years of successful experience in mortgage lending.
  • Demonstrated record of success in cultivating business and customer relationships.
  • A passion for providing superior customer service.
  • Strong knowledge of residential lending products and ability to educate borrowers on loan options.
  • Strong knowledge of mortgage lending regulatory compliance requirements.
  • Superior interpersonal communication skills.
  • Strong attention to detail and organizations skills to ensure all loan application documentation is complete prior to submitting to underwriting.
  • NMLS Certification.
  • Basic ability to read, analyze, and interpret financial reports/statements.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a mortgage originator.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.

 

Mortgage Processor

Summary: The role of the Mortgage Processor is to ensure accuracy of loan files including timing requirements, required documentation, verification information; to manage the pipeline(s) associated with origination through closing; and to report to SVP Residential Lending or AVP Loan Servicing/Quality Control if issues of concern arise.

Essential Duties and Responsibilities include the following:

Processing:

  • Responsible for reviewing files prior to presentation to the BOI to ensure accuracy of underwriting income/adequate assets/DTI and that all timing requirements were met and documented during the origination of the loan.
  • Review file documentation to ensure that all documents are placed under the correct tab in accordance with file set-up procedures. Inform Originator of missing or misplaced documentation.
  • If declined, prepare Adverse Action notice and input this information into the “Loans in Process” and “Withdrawn/Declined” spreadsheets.
  • If approved, review files for all contingencies, prepare commitment letter including terms and conditions that must be met prior to closing. Inform originators of any items not yet collected and ensure receipt in a timely manner. Update “Loans in Process” spreadsheet indicating Date of Decision; and that the loan was approved.
  • If appraisal has not yet been ordered; place appraisal order with Loan Servicing and update “Loans in Process” with date ordered. Upon receipt of appraisal, move the loan from “Loans in Process” to Closing Spreadsheet. Make note of date and action upon transferring loan to Closing.
  • Order title; ensure satisfactory insurance is in place or binder for purchase. Update Closing pipeline accordingly.
  • Ensure that all fields pertaining to loan terms and delivery (if applicable) are populated in the LOS prior to assigning to closing.
  • Coordinate closing with closers when all necessary conditions have been met. 

Other:

  • Ability to work independently and think critically.
  • Experience in working with excel spreadsheets. Skill with utilizing features such as filtering, sorting, creating formulas, and other features for reporting and tracking purposes would be a plus for this position.
  • Good communication skills
  • An understanding of regulatory requirements related to mortgage lending; specifically, as they pertain to compliance.

Qualifications and/or Educational Experience:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • An Associate Degree or higher, with 2-4 years of bank-related experience or training; or the equivalent combination of education and experience
  • An minimum of 5-years’ experience in the mortgage industry along with a high school diploma or equivalent.
  • An ability to read, analyze, and interpret financial reports/statements.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities.

Supervisory Responsibilities:  This job has no direct supervisory responsibilities.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets.

Teller - Main Office, Provincetown and Truro Branch

Summary: Receives and pays out money and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following:

  • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements; may place holds on accounts for uncollected funds.
  • Cashes checks and pays out money within the guidelines of the “Check Cashing Policy”.
  •  Familiarity of all bank products and services.
  • An understanding of Seamen’s on-line banking is required.
  • Enters customers’ transactions into computer to record transactions.
  • Orders daily supply of cash and counts incoming cash.
  • Timely balances all work performed to the compare totals in the Teller system.
  • Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, and treasurer’s checks.
  • Performs basic customer service functions; may include compiling preliminary data for wire transfers and stop payments, verifying
  • Documentation, and/or ordering checks.
  • Removes deposits from, and counts and balances cash in, automated teller machines and night depository.
  • Accepts loan payments and safe box payments.
  • Performs cash advances.
  • Performs basic foreign currency exchange.
  • Admits customer to safe deposit vault; understanding & following specified procedures.
  • Ensures compliance with federal and state regulations and/or Seamen’s banking policies, including but not limited to: Funds Availability, Bank Secrecy, and Security.
  • May be requested to work on Saturday and may be assigned to another Branch that is open on Saturday.
  • Represents the Bank in a professional and responsible manner at all times.
  • Other duties as assigned.

Qualifications and/or Educational Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a teller.

 

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must have the ability to stand or be on their feet for long periods of time; be able sort currency; place and retrieve information in and from teller drawers. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision.
AAP/

 


AAP/EEO STATEMENT: Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status.

Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

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